KUALA LUMPUR: As part of celebrations to mark the 21st anniversary of Kuala Lumpur International Airport’s Terminal 1, IT provider SITA showcased its Smart Path solution.
Smart Path uses facial biometric ID management technology to automate the travel journey from check-in to boarding. Once registered, travelers have their faces scanned, meaning that they do not have to produce documents at every stage of their journey. The technology is designed to easily integrate into existing airport and airline infrastructure, including standard common-use systems, check-in kiosks, self-service gates for secure access, and boarding.
SITA and Malaysia Airports have signed a Memorandum of Understanding for exploring joint opportunities and collaborative innovation for the airport’s digital initiatives.
Sumesh Patel, SITA President, Asia Pacific, said, “We are honored to be a long-term strategic partner of Malaysia Airports, and pleased to showcase Smart Path and embark on a collaborative innovation initiative at KL International Airport. We look forward to the next project with Malaysia Airports as we work together to constantly seek ways to enhance service levels and elevate the customer experience at the airport.”