LONDON: Users of the famous online travel site TripAdvisor have voted Emirates airline their favorite carrier on a top 10 list that’s dominated by Asian airlines. In the 2017 edition of their Travelers’ Choice Awards for Airlines, Emirates received high marks as the best overall carrier in the world.
The ranking is determined using an algorithm that takes into account the quantity and quality of airline reviews and ratings submitted by travelers around the world, over a 12-month period.
In addition to clinching the grand prize, the airline was the biggest winner with four other awards including Best Major Airline – Middle East & Africa, Best Economy Class, Best First Class and World’s Best Airlines – Top 10.This is the first year TripAdvisor has introduced a category for airlines in its signature Travellers’ Choice Awards.
Sir Tim Clark, President, Emirates Airline, said: “We are honoured to be named the Best Airline in the World at the TripAdvisor Travelers’ Choice Awards for Airlines 2017. The fact that the awards are a result of unbiased reviews and feedback speaks to our commitment to deliver a superior travel experience for our customers. We want travellers to continue making Emirates their first choice whenever they think to travel. That is why we continue to invest in products and services across all classes, and why our service teams work hard and put their hearts into providing the very best experience for our customers both on board and on the ground every day.”
“We are proud to announce the inaugural Travelers’ Choice Awards for airlines, to help travellers make the most well-informed air travel decisions, based on the experiences of the TripAdvisor community,” said Bryan Saltzburg, general manager for TripAdvisor Flights. “It’s a high honour for Emirates to be recognised as the top airline in the world by the TripAdvisor community and speaks to their continued focus on delivering fantastic customer experiences.”
Emirates operates one of the world’s youngest modern wide-body fleets, and is the first and only airline in the world to operate a fleet of all Airbus A380 and Boeing 777 aircraft for its passenger flights.
The airline recently announced a multi-million dollar cabin interiors upgrade programme including an enhanced Onboard Lounge for its flagship Airbus A380 aircraft which will make its debut in July.
Emirates also recently underwent a product overhaul with a host of exclusive products introduced to its First and Business Class cabins. New additions include the world’s first moisturizing lounge wear in First Class, luxury blankets, skincare from organic brand Voya and a new range of amenity kits from Bulgari. In the last year, Emirates has also introduced several new products for customers travelling in Economy including the world’s first interactive amenity kits and sustainable blankets made from 100 per cent recycled plastic bottles.
Emirates are no stranger to awards and accolades, having been crowned the world’s best airline at the 2016 Skytrax World Airline Awards.
Here are the top 10 airlines in the world, according to TripAdvisor:
- Emirates, United Arab Emirates
- Singapore Airlines, Singapore
- Azul, Brazil
- JetBlue, United States
- Air New Zealand, New Zealand
- Korean Air, South Korea
- Japan Airlines, Japan
- Thai Smile, Thailand
- Alaska Airlines, United States
- Garuda Indonesia, Indonesia
Best First Class: Emirates, United Arab Emirates
Best Business Class: Aeroflot, Russia
Best Premium Economy Class in the World: Air New Zealand, New Zealand
Best Economy Class in the World: Emirates, United Arab Emirates