DUBAI: The Authorities at Dubai Airports has introduced stricter baggage regulations. The new rules, which came into effect on March 8, rolled out to reduce the risk of mishandlings and enhance the performance of its check-in and baggage operation at Dubai International, officials said.
“Dubai International Airport (DXB) provides some of the most sophisticated baggage systems in the world,” said Ali Angizeh, Vice President of Terminal Operations at Dubai International Airport. “However, even the most technologically advanced systems can be disrupted by irregular shaped or oversized bags. Bags that are round or do not have a flat surface of any kind are by far the largest source of baggage jams. These jams can shut down sections of our system, delay baggage delivery to the aircraft and inconvenience our customers.”
According to the rules, bags that do not have a flat surface will not be checked-in.
Dubai Airports has also advised all airlines operating into DXB of the new regulations and has updated its website, mobile app and signage across the airport to help raise awareness.
“We are trying to get the message out there as much as possible,” added Angizeh. “Passengers, who show up at the airport with non-compliant baggage, will also be given the option to have it repacked in boxes for a fee.”
Stretching 140 kilometres and covering a surface area of 75 football fields, DXB’s baggage handling system is among the largest in the world. It has 15,000 trays and is powered by 21,000 motors.
Dubai International Airport handled approximately 9.3 million bags in January this year. A bag spends an average of 29 minutes in the baggage system at DXB.