ISLAMABAD: Islamabad Serena Hotel won ‘The Leading Hotel in Pakistan Award’ in the World Travel Awards Gala Ceremony. The results of the World Travel Awards, Asia and Australia were announced in a Gala Awards ceremony on 3rd September 2018 in Hong Kong.
Serena Hotels shined this year again with the Islamabad, Dushanbe and Kabul Serena Hotels winning the Leading Hotel in Pakistan, Tajikistan and Afghanistan respectively. Serena Hotels has been the recipient of awards at the WTA for a number of years, as Serena Hotels are recognised for their quality and service.
Mr. Aziz Boolani, CEO of Serena Hotels, received the Awards, and said, “Excellence is never an accident; It is the result of intention, sincere effort, intelligent direction, skillful execution and the vision to see obstacles as opportunities. At Serena, we strive to provide the best possible experience to our guests while reflecting the culture of the locality. These Awards validate our efforts and we are delighted to receive this recognition of our hospitality”.
The World Travel Awards™ is recognized globally as the ultimate hallmark of quality, with winners setting the benchmark to which all others aspire. The selection of the winners is done through votes by travel and tourism professionals worldwide. Thus, the awards recognise industry leaders selected by their peers.
Tourism Promotion Services Pakistan, the parent company of Islamabad Serena Hotels, is certified for ISO 9001:2008 Quality Management System and Islamabad Serena Hotel, the flagship property, has successfully implemented Food Safety Management System ISO 22000. It is the only Hotel in Pakistan that has been awarded the certificate for OHSAS 18001, the International Occupational Health and Safety Standard and ISO 14001 Environmental Management Standard.